Shipping policy

Shipping policy

We offer free shipping on all orders to the United States.

  • Processing time: orders are processed within 3 to 5 business days.
  • Delivery time: once shipped, your order will arrive within a maximum of 30 days.
  • Tracking: every order ships with a tracking number, which we'll email you as soon as your order leaves our warehouse. Shipments are insured against loss or damage in transit.

For any shipping questions, contact us at soulypet@gmail.com.